I think this might be the best idea any government has ever had: self-service DMV kiosks!! It's genius. If all you're doing is paying a fee, why should you have to do it in person? I think this explains why, when I went to get my Ontario drivers license (still have to do that in person), there was no line and virtually no wait at the actual Driver Licensing office. The other genius thing they do? Aside from first-time licenses and drive tests, you can take care of just about any other motor vehicle regulatory service at a privatized center, and they are everywhere. No 2-hour waits surrounded by unhappy people waiting to be served by surly staff. It's pretty great, really.
The postal service is slightly more convenient, also. There are Canada Post locations everywhere (the nearest mall has 2 of them). And they're open at hours when most people can actually go! Too bad the actual mail-delivery part of Canada Post is ice-age slow, especially for packages.
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Brilliant! I just last week had to get a duplicate license because my wallet got stolen, something I should be able to do over the internet, and it took me 3 hours, not including the half hour I stood in line before they opened. 5 minutes of face time, 5 minutes of printing, 2 hours 50 minutes of standing around.
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